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From114US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Plot 50 Bunghokho Road, Mbale, Uganda
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Disability Access
Max:
2 persons
295 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
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Superior Twin Room
Max:
2 persons
295 sq. feet 
Bed options:
2 Single beds
Garden view
Bathtub
Balcony
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Superior Double Room
Max:
2 persons
295 sq. feet 
Bed options:
1 King Size Bed
Garden view
Bathtub
Balcony
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Mbale 1.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Hiking
  • Cycling
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Plot 50 Bunghokho Road, Mbale, Uganda
Map view
Plot 50 Bunghokho Road, Mbale, Uganda
Nearby
Uganda Wildlife Authority HQ
1400 ft
Mbale City Church
1400 ft
Restaurants
Mount Elgon Hotel Restaurant
3000 ft
Plot 30 Masaba Road

Reviews and Ratings <br />

Feedback from previous guests about their experience.
72%
loved the resort and would return for another relaxing stay
7.2/10
Very good
Rooms
6.4
Location
8.4
Service
7.4
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
8.5
8.5/10 based on 153 reviews
Riley
United Kingdom, March  2025
9.2/10

I had an amazing stay at the resort, which provided unimaginable luxury and great service. The surroundings were tranquil, with beautiful gardens and a stream adding to the charm. The food was delicious, especially the local dishes. However, some of the rooms in the older section could use a little updating. Overall, the experience was worth every penny, and I can't wait to return.

Rooms
8.0
The rooms were super neat and comfortable, though some in the old wing felt a bit outdated.
Service
10.0
The service was exceptional, with a dedicated and supportive team that made my stay memorable.
Location
9.0
The resort is located in a beautiful setting with well-maintained gardens and a lovely stream running through.
Dining
10.0
The dining experience was fantastic, especially enjoying local dishes like Malewa.
Facilities
9.0
Facilities were excellent, including a refreshing swimming pool, gym, and beauty salon.
Jessica
United Kingdom, January  2025
7.6/10

I stayed at the resort for a business trip and found it to be a lovely escape after a long drive. It offers a clean and peaceful atmosphere, with welcoming staff that really made a difference. The rooms are spacious and feel very much like a home away from home. My only complaint would be the slow service at dinner, which could be improved. Overall, I found the hotel to be a great value for money.

Rooms
9.0
The rooms are spacious and modern, providing a comfortable and homely feel.
Service
7.0
The staff were hospitable, but the service at the restaurant was quite slow during my dinner.
Location
8.0
The hotel is set in a serene environment, ideal for relaxation after exploring the beautiful region.
Dining
7.0
Breakfast was amazing, possibly the best I've had in Uganda, but dinner service lagged.
Facilities
7.0
The hotel boasts a range of amenities, though the gym facilities could use some improvement.
Emma
United Kingdom, December  2024
5.6/10

I had a mixed experience at this hotel. While the grounds were beautiful and the staff genuinely friendly, the room situation was confusing and disappointing. The dining options didn't meet my expectations, and the noisy pool area created some challenges. Ultimately, the hotel had its charm, but it felt a bit misleading in terms of its offerings.

Rooms
5.0
The rooms were a mixed bag. The first room I received was small and outdated, definitely not what I expected from a 5-star hotel. After moving to the other side, the new room was more comfortable but still not at the level I anticipated.
Service
6.0
The staff were pleasant and did their best to assist, especially when we moved rooms. However, the lack of help during our check-in was frustrating.
Location
8.0
The hotel grounds were lush and scenic, contributing to a pleasant atmosphere.
Dining
5.0
I found the dining experience a bit disappointing. Breakfast was decent, but the service was hit or miss, with several mix-ups during my orders.
Facilities
5.0
The facilities were decent overall, but the pool area was far too loud and overcrowded during my stay.
Michael
United Kingdom, November  2024
6.6/10

I recently stayed at Mbale Resort Hotel, which has some nice renovations and a pleasant atmosphere. While the staff is generally friendly, the room situation can be quite misleading. I had a great experience with the breakfast buffet, but the service could definitely use some improvement. Overall, it’s a decent spot in Mbale, but it does not fully live up to its 5-star claim.

Rooms
5.0
The room I first stayed in was quite small and outdated, which was disappointing. After moving to a better one, the space was nicer, but some amenities felt old.
Service
6.0
The staff were friendly most of the time, but their efficiency varied significantly depending on which side of the resort I was on.
Location
8.0
The hotel is set in a beautiful area with well-kept grounds, which made for a nice escape.
Dining
7.0
The breakfast buffet was delicious and offered a good variety, though ordering from the menu at other times was a bit rocky due to mix-ups.
Facilities
7.0
The hotel is undergoing renovations, which is exciting, especially in the health club area where it’s expected to improve significantly soon.
Matthew
United Kingdom, October  2024
7.0/10

My stay at this resort was quite pleasant, with great mountain views and a lovely atmosphere enriched by nature. The service was generally top-notch, but there were some inconsistencies in the dining experience and room quality. While the hot water was impressive, the older room I initially stayed in left much to be desired. Overall, it's a good place to unwind in a natural setting, but a few updates would enhance the experience.

Rooms
6.0
I loved having a beautiful mountain view from my room, which was quite nice. However, I had some trouble with the quality in one of the older rooms. On a scale of 1 to 10, I would rate the rooms a 6 due to the inconsistency.
Service
8.0
Customer care and service were above average, with staff being very helpful and attentive throughout my stay. I would rate the service a solid 8.
Location
9.0
The resort is situated in a lovely natural setting, surrounded by lush greenery and with plenty of birdsong. I’d rate the location a 9 for its tranquil environment.
Dining
5.0
The food was decent, but it could be improved. I was hoping for a better variety in breakfast options, and there were some inconsistencies in order accuracy. I would give dining a 5.
Facilities
7.0
Facilities were generally good, but some areas appear a bit dated and could benefit from a refresh. I would give the facilities a 7.
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Rooms and Guests2 Guests, 1 Room